How to Contact eFootball 2024 Customer Support Service

eFootball 2025 continues to set the benchmark for mobile football gaming with its engaging features like Co-op Mode and My League. Despite its popularity, players occasionally encounter challenges, such as in-game bugs, account recovery issues, data transfer problems, or in-app purchase glitches. To address these, the developers at Konami provide robust customer support options. Here’s a comprehensive guide to contacting the eFootball 2025 support team.

In-Game Support Options

The easiest way to get help is through the in-game customer support menu. Here’s how you can access it:

1. Open the game and navigate to the Extras tab from the home screen.
2. Select Support Menu to access various help options.
3. Tap on General Contact to view frequently asked questions (FAQs). Browse through the categories to find solutions.
4. If your issue remains unresolved, select the Inquiry Form option. You’ll be prompted to:
   • Agree to the Privacy Policy.
   • Choose a category for your issue, such as account recovery or bug reporting.
   • Fill in details like your Owner ID, name, email address, and a description of your issue.

Website-Based Support

For players unable to log in to the game, the official eFootball support website offers an alternative:

1. Visit the eFootball 2025 Official Website.
2. Access FAQs or submit a ticket via the Online Support option.
3. Fill out the inquiry form with necessary details:
   • In-game User ID.
   • Email address.
   • Platform details and issue description.
   • Attach relevant screenshots for clarity.
4. Submit your ticket for review by the support team.

Social Media and Community Assistance

Konami also facilitates customer interaction through their official Twitter handle, @play_eFootball. For quicker community-driven support, players can join unofficial Discord servers, where fans actively assist in resolving common queries.

Important Notes

• The developer team may address widespread issues via in-game announcements rather than direct responses.
• If your issue persists for more than two weeks, consider resubmitting the inquiry form or participating in the Customer Satisfaction Survey.