Marvel Rivals has a DX12 Not Supported error that blocks gameplay for many PC users. The error appears after launching the game and forces it to close. NetEase Games, the developer, recognizes the issue but has not released a permanent fix. Players must rely on temporary solutions to resolve the problem.
What Causes the DX12 Error?
The error occurs because Marvel Rivals requires DirectX 12 (DX12) for compatibility. Players encounter this issue when their operating system or graphics drivers do not meet the game’s requirements. Restarting the game usually does not fix the issue.
Steps to Fix DX12 Error in Marvel Rivals
1. Update Windows and Graphics Drivers
- Upgrade your Windows 10 64-bit operating system to version 1909 or later.
- Update GPU drivers for compatibility. Minimum requirements:
- NVIDIA GTX 1060 or
- AMD RX 580
2. Verify Game Files on Steam
- Open Steam Library.
- Right-click on Marvel Rivals and select Properties.
- Go to Manage Files and click Verify Integrity of Game Files.
3. Restart Your Computer
- Some players report that restarting their PC temporarily fixes the error.
4. Reinstall Marvel Rivals
- Uninstall and reinstall the game if the above steps fail.
What Not to Do
Avoid switching to DX11 mode in settings. Marvel Rivals does not support DX11, and this setting will not fix the error.
The DX12 Not Supported error in Marvel Rivals lacks a permanent fix. Players should update their systems and drivers, check game files, and reinstall the game if needed. For more information, visit the Marvel Rivals FAQ.