Marvel Rivals players are grappling with the frustrating “DirectX 12 is not supported on your system” error despite owning systems capable of supporting DirectX 12. This article outlines solutions to resolve the issue and get back into the action.
Understanding the Problem:
DirectX serves as a bridge between games and hardware, enabling smooth interactions with system graphics cards. Marvel Rivals, like most modern games, relies on DirectX 12 Ultimate for optimal performance. However, many players report encountering this error, even on systems equipped with the necessary capabilities.
Causes Behind the DirectX 12 Error:
- Integrated Graphics Selection: The game might be running on your integrated GPU instead of the dedicated graphics card.
- DirectX Version Requirement: Marvel Rivals demands DirectX 12 Ultimate, available only on certain systems.
- Driver or File Issues:
- Outdated graphics drivers.
- Corrupted game files.
- Compatibility conflicts between software versions.
Steps to Fix the Marvel Rivals DirectX Error:
1. Switch to Dedicated Graphics:
- Open your PC’s graphics settings.
- Assign Marvel Rivals to use the dedicated GPU instead of the integrated one.
- Restart the game and check if the issue is resolved.
2. Verify DirectX Version:
- Press
Win + R
, typedxdiag
, and hit Enter. - Navigate to the Display tab to confirm your DirectX version.
- If DirectX 12 Ultimate is unavailable, consider updating your OS or upgrading hardware.
3. Update Graphics Drivers:
- Visit the manufacturer’s website (e.g., NVIDIA, AMD, or Intel).
- Download and install the latest drivers for your GPU.
4. Reinstall Marvel Rivals:
- Uninstall the game and delete all related files.
- Download and reinstall the latest version from a verified source.
5. Run as Administrator:
- Right-click the Marvel Rivals executable file.
- Select “Run as Administrator” to grant the game the required permissions.
6. Check for Windows Updates:
- Navigate to Settings > Update & Security > Windows Update.
- Install any pending updates, which might include DirectX improvements.
Resolving the DirectX 12 issues in Marvel Rivals requires a mix of system checks and updates. Most players can resolve the problem by switching to a dedicated GPU and ensuring they meet the DirectX 12 Ultimate requirements. For those still struggling, contacting the game’s support team might be the next step.