If you’re a fan of MultiVersus playing on PC, you might have encountered the frustrating issue of being stuck on the “Authenticating” screen. While the exact cause of this problem isn’t known, there are several steps you can take to try and resolve it.
MultiVersus: Stuck on Authenticating – Possible Causes and Solutions
1. Patience is Key: Wait It Out
Often, the simplest solution is to just wait. Server congestion is common, especially after a game’s launch, and can lead to authentication delays. If the servers are busy or undergoing maintenance, the issue may resolve itself once the load decreases or the maintenance is complete. Checking if other players are experiencing the same issue can help determine if it’s a widespread server problem or something on your end.
2. Check Your Connection and Run as Administrator
Before diving into more complex solutions, ensure that your internet connection is stable. A simple way to check is to see if you can access other online services without issues. If your connection is fine, the next step is to run your game launcher (Steam or Epic Games) as an administrator to ensure that MultiVersus has the necessary network privileges.
3. Verify Game Files
Corrupted or outdated game files can sometimes prevent proper authentication. Verifying the integrity of your game files can help fix any corruption issues. This process is relatively quick and can be done through the game library on your chosen platform.
This process checks your game files for any errors or corruption and attempts to fix them. Here’s how to do it on different platforms:
Steam
- Open your Steam Library.
- Right-click on MultiVersus.
- Select “Properties”.
- Go to the “Local Files” tab.
- Click “Verify integrity of game files”.
Steam will now verify your game files. This might take a few minutes.
Epic Games
- Open your Epic Games Library.
- Right-click on MultiVersus.
- Select “Manage”.
- Click “Verify Files” at the top of the menu.
4. Switch to a LAN Connection
If you’re using Wi-Fi, switching to a wired LAN connection can provide a more stable internet connection, which might resolve the authentication issue.
5. Update the Game
Ensuring that you’re running the latest version of MultiVersus is crucial. Updates often include fixes for common bugs and issues.
6. Contact Support
If none of the above steps work, your last resort is to reach out to the Warner Bros Games Support team for assistance.
Remember, while these steps can help, there’s no guaranteed fix due to the lack of a known cause for the authentication issue. However, by following these suggestions, you increase your chances of resolving the problem and getting back to enjoying MultiVersus.
While it can be irritating to get stuck on the “Authenticating” screen in MultiVersus, there are several troubleshooting steps you can take. From waiting it out to verifying game files and ensuring a stable internet connection, these methods cover the most common solutions. If all else fails, contacting support is your best bet for a more personalized approach to the issue.
